A Critical Review of Research on Technology-based Training in the Context of Business Organizations

M. Saghafian (Canada)


Technology-Based Training (TBT), evaluation, business organization, effectiveness, efficiency, and technology affordances


This paper critically reviews the recent literature on technology-based training in the business organizations. For doing so, I examine the literature from three main perspectives: effectiveness, efficiency, and technology affordances. Based this examination, I identify the lack of theoretically grounded models that distinctively address the issues of evaluating “technology-based” training programs. So I conclude by calling for an interdisciplinary approach to develop evaluation models that help instructional designers to understand which form of technology is effective under which specific circumstances.

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