Cross-Cultural Information System Issues and Users’ Behaviour: A Case Study in the KSA

Mukhtar M. Rana, Mahdi H. Miraz, Mohammed Fakrudeen, and Harima Mubeen


Cross-cultural IS issues, National boundaries, Communication barriers and Ethics, Universal Access and Usability, Internationalization, Case studies


The rapid increase of internet usage for almost all aspects of life has evolved people from different origins, cultures, beliefs across the national boundaries. Although it is not only important to address the cross-cultural issues of information systems (IS) due to varied differences of perception, behaviour, ethics and communication among them, It has become an absolute necessity of the 21st century to layout the foundations of standardization of global information system. This paper reports on an on-going research effort which studies IS issues and the user's behavior across the cross-culture and national boundaries.

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