Designing for Effective Collaboration Experiences in Virtual Worlds

Andreas Schmeil and Béatrice S. Hasler


Experience Design, Spatial Configuration, Embodiment, Virtual Worlds, Avatars, CSCW


Teams and groups that meet in 3D virtual worlds to work or learn together choose the medium for its distinct features and advantages over other online media. While these advantages are often mentioned by the academic and educational communities, empirical evidence is rare. Furthermore, it is still unclear how the distinct features of the medium can be best put to use. In this paper we present an extensive empirical study of collaboration in virtual worlds, investigating the design of environment and activities. The results of the research yield new insights on the design of effective and memorable collaboration experiences. Based on these findings, we present a set of guidelines for the design of collaboration in virtual worlds and discuss possible implications for the design of collaboration in general.

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