Storytelling and Knowledge Sharing on an Intranet

M. Bergquist and J. Ljungberg (Sweden)


Knowledge sharing, storytelling, intranet, knowledge management.


This paper gives a rich description of a small virtual community (VC) – Gamma Developers Guild – of consultants supported by a portal developed within a consulting firm. We describe the history of the community and how it has developed and transformed during a period of 12 months. We discuss the results mainly from how knowledge is codified and communicated in the form of narratives in a collaborative book on the intranet and the sense of community established by the portal and its role to promote knowledge sharing. We argue that intranet portals like Gamma Developers Guild, represents a form of corporate community building which can be seen as a result of Internet technology and ‘open source culture’ being adopted in a corporate context.

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